Privacy Policy

This policy sets out how Food South Australia Incorporated ABN 59 149 235 570 (Food SA) (referred to as “we”, “us” and “our”) collect, hold and disclose personal information.

  1. What personal information do we collect?
    1. If you register to become a member of Food SA or make an enquiry, we may collect personal information including (but not limited to) your name, contact details and occupation.
    2. We may also collect personal information from communication with members and in order to provide services to members.
  2. How do we collect personal information?
    1. We collect personal information direct from an individual when an individual meets with us, communicates with us by telephone, email or fax, gives a business card to our people, subscribes to our ENews or other publications, joins as a member, registers for an event or otherwise submits information through our website.
    2. We collect personal information from our business partners and service providers.
    3. We also collect personal information through collecting traffic data, weblogs, location data and other information from the website.
  3. Cookies
    1. Cookies are small text files that are transferred to a user’s computer hard drive by a website for the purpose of storing information about a user’s identity, browser type or website visiting patterns.
    2. If you access the website, a cookie is downloaded onto your computer’s hard drive when you first log onto the website and it is automatically deleted from your hard drive after a period of two weeks.
  4. Third party links

    Our website contains links to websites belonging to third parties. However, once you have used these links to leave our website, you should note that we do not have any control over these websites. We cannot be responsible for the protection and privacy of any information which you provide when visiting a third party website and these websites are not governed by this Policy.

  5. Use and disclosure
    1. We may use personal information about you for the following purposes:
      1. to provide you with products or services you have requested;
      2. to send you invitations to our upcoming events, the latest ENews and other publications;
      3. to seek feedback on publications and events, and to conduct surveys.
    2. In providing our services to you, we may disclose personal information to other persons who assist us in providing services to members or perform functions on our behalf.
    3. Otherwise, we will not disclose any of your personal information to any other organisation unless the disclosure is required by law.
  6. How do we keep personal information secure?
    1. We take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
    2. If you subscribe to our ENews, complete online forms or lodge enquiries with us your contact details are stored on a server protected database. Our database is only accessible to our staff members, we will not share the database with any other party.
    3. Staff members associated with website maintenance have access to our website’s backend system which is password protected. Our website server, hosted by our internet service provider, is also password protected.
  7. How do we keep personal information accurate?

    We encourage you to contact us to update any personal information we hold about you.

  8. Accessing your personal information
    1. You may request access to personal information we hold about you. If you request access to your personal information, we will grant your request unless providing you with access would unreasonably impact upon the privacy of others or is not otherwise permitted under the Privacy Act 1988 (Cth).

To request access to your personal information please contact us via www.foodsa.com.au/contact/